Al Muzaini-Exchange Co

Al Muzaini-Exchange Co

Overview

Overview

Overview

I led the UI/UX redesign of a legacy currency exchange application for a leading currency exchange company in Kuwait. The project involved transforming the outdated system into a modern, user-friendly web application that enhances user experience and accessibility.

Role

UX/UI Designer

Industry

Banking & Finance

Duration

6 months

User Persona

User Persona

User Persona

Cashier

Handles daily currency transactions, requiring quick access to conversion tools and transaction history to serve customers efficiently.

Administrator

Oversees system operations and user management, needing comprehensive access to data analytics, user profiles, and security settings.

Manager

Monitors overall branch performance and ensures compliance, relying on detailed reports and real-time alerts to make informed decisions.

Technology

Technology

Technology

Al Muzaini uses the latest technology for secure and quick transactions. The company regularly updates its technology to be at par with continuous advancements in the field. It is affiliated with SWIFT for quick payments. Al Muzaini also has their own mobile app that provides the option of conducting money transfers and remittance from the comfort of your own homes. The company has also recently launched their self-service kiosks that are located in strategic locations that serves to dispense foreign currencies and perform money transfers without having to visit the branches.

Al Muzaini uses the latest technology for secure and quick transactions. The company regularly updates its technology to be at par with continuous advancements in the field. It is affiliated with SWIFT for quick payments. Al Muzaini also has their own mobile app that provides the option of conducting money transfers and remittance from the comfort of your own homes. The company has also recently launched their self-service kiosks that are located in strategic locations that serves to dispense foreign currencies and perform money transfers without having to visit the branches.

Al Muzaini uses the latest technology for secure and quick transactions. The company regularly updates its technology to be at par with continuous advancements in the field. It is affiliated with SWIFT for quick payments. Al Muzaini also has their own mobile app that provides the option of conducting money transfers and remittance from the comfort of your own homes. The company has also recently launched their self-service kiosks that are located in strategic locations that serves to dispense foreign currencies and perform money transfers without having to visit the branches.

Design System

Design System

Design System

I adhered to a global design system to ensure consistency and a cohesive user experience across the application, enabling efficient design and development processes. This approach facilitated a unified look and feel, enhancing usability for all user roles.

Key Features

Key Features

Real-Time Currency Converter:

Provides users with quick and accurate currency conversions using live exchange rates.

Transaction History:

Allows users to easily view and filter their transaction history, with options to download records.

Exchange Rate Alerts:

Users can set up notifications for their desired exchange rates and receive alerts via email or SMS.

Branch Locator:

A tool to find nearby branches with specific services, integrated with maps and contact details.

Secure User Accounts:

Implemented robust security features including multi-factor authentication and encrypted data management.

Responsive Design:

Ensures seamless usability across desktop, tablet, and mobile devices.

Few Developed Screens

Few Developed
Screens

Outcome

Outcome

The conversion of the legacy app to a modern web application significantly improved usability, user experience, and navigation, enhancing overall decision-making for users.